Technical Services

Supplying complicated equipment often creates a need to assist our customers with the technical aspects of the deals. We are well prepared for this task by employing a number of highly experienced partners to provide technical assistance to our customers.

All equipment supplied by us is commissioned by trained specialists of our company. During commissioning and personnel training, we pay special attention to the technological processes of a specific production.

Next, we provide customer training personnel work on the equipment. This training is conducted with reference to specific products, the production of which is planned for this equipment.

In addition to the standard manufacturers’ warranty, our company provides its own extended warranty for all equipment, in which free engineer troubleshooting visits are made, as well as free delivery of spare parts.

At the end of the standard warranty period, we conclude a contract for post-warranty service with customers, which includes regular technical inspections of the equipment to maintain its maximum efficiency.

We are proud of the fact that our service team includes experienced professionals who have been fully trained in equipment manufacturers. In addition, we have established effective cooperation with foreign service specialists, who are also involved in solving specialized tasks.

In addition, we constantly maintain in stock a significant number of spare parts, components and consumables for equipment.